Visaya KPO Attends the 11th International Contact Center Conference and Expo

On Sept. 27-29, 2016, The Contact Center Association of the Philippines (CCAP) hosted the 11th International Contact Center Conference and Expo (ICCCE) at the grand ballroom of the Marriott Hotel, Resorts Drive in Pasay City, Metro Manila, Philippines. The ICCCE is the premiere, largest, and most insightful learning, networking, and trade platform of the Philippine…

Ways for Corporations to Improve Data Security

Each year the number of reported corporate data breaches goes up. In 2015 alone the U.S. saw a 38 percent increase in data loss due to cybercrime and malware. Fortunately for businesses,┬ádata security has continued to advance as well, bringing with it an arsenal of tools to ensure proprietary information remains secure. In this modern…

Visaya KPO’s Guide to Privacy and Security

Visaya Knowledge Process Outsourcing Corporation is fully compliant to the standards of the Health Insurance Portability and Accountability Act (HIPAA) as audited by EcFirst (www.ecfirst.com) and PCI Data Security Standard (PCI DSS). We are a proud member of the Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP) and the Contact Center Association of the…